"I would like to give Scotfax the highest commendation for their fast, efficient, value for money and cheerful service. They are the HP printer specialists." - Geoghegans Chartered Accountants ..... >> read more reviews
Service is provided on site by our tech support network of independent local printer engineers who are experienced in fixing hp laserjet printers and multifunctional devices.
Covering Dundee, Edinburgh, Glasgow and surrounding areas.
Laserjet printer maintenance kits and parts for repairs supplied.
Service rates -
Discounted rates available when additional machines are attended on same visit.
13.XX Paper jam
Media is jammed at the specified location(s). If the message persists after all jams have been cleared, a sensor or lever might be stuck or broken.
Open and close the top cover to clear the message.
20. Insufficient memory
The printer received more data than can fit in available memory.
21. Page too complex
The data sent to the printer is too complex
40. EIO x Bad transmission
The connection has been broken between the printer and the EIO card in the specified slot. (Data loss might occur in this situation.)
41.3 Unexpected paper size
The printer detected a different media size to what it was expecting, the tray may not be properly adjusted.
41.x Temporary print engine failure - possible laser scanner fault
49.XX Firmware error
Press CANCEL JOB to clear the print job from the printer memory,turn the printer off, and then on. You can try reprinting the job to see if it was a temporary error.
50.x Fuser error
50.4 Fuser temperature / power circuit error
51.x Laser beam error
52.x Laser scanner speed error
53.XY.ZZ DIMM error
57.x Fan failure error
59.x Main motor error
62.x Memory error
79 and 80 External I/O device(s) or possible formatter errors
Perform printer maintenance - Replace maintenance kit
"Thank you for the fantastic service and attention to detail in fixing our printer. Alistair did a great job for us and we appreciate his knowledge." - ECOS Office Furniture
"I would just like to say what a professional and quick service we received from yourself and your engineer and would recommend Scotfax to anyone, I will be keeping your details for any future problems that may arise" - Phoenix Specialist Solutions
"Your wonderful engineer has been out and saved the day for us and got our printer working again, for which I am very grateful!" - Inverleith LLP ..... >> read more